Location: Blackrock
WHO WE ARE LOOKING FOR:
Deliver high quality client service both internally and externally by
incorporating experience and industry knowledge in daily workflow so
as to complete increasingly complex tasks on time and accurately.
WHY THIS ROLE IS IMPORTANT TO US
The team you will be joining is a part of International Financial Data
Services (IFDS). IFDS is a world-leading provider of outsourcing and
technology solutions to the financial services industry. With its
global headquarters in Toronto, IFDS services over **Apply on the
website** financial organizations around the world, providing
solutions to a wide range of global asset managers, wealth managers,
banks, and insurance companies. IFDS is present in North America, EMEA
and APAC.Join us if making your mark in the financial services
industry from day one is a challenge you are up for.
WHAT YOU WILL BE RESPONSIBLE FOR:
As Transfer Agent-Associate-2 you will
RESPONSIBILITIES:
CLIENT SERVICE
*
Complete all tasks including the handling of all complex calls and
queries, to a high quality, to meet client requirements in a timely
and accurate manner
*
Quality control of transactions processed and client correspondence
*
Assist in the delivery of on the job training and development of other
administrators.
*
Ensure business standards and client deadlines are met on a consistent
basis
*
Actively initiate Error, Fines & Loss analysis
*
Escalate client issues where necessary
TECHNICAL
*
Adhere to procedures in relation to all tasks
*
Administration of Clients trades and maintenance of register,
processing of cash movements and reconciliation
*
Identify process efficiencies in the course of their daily work and
propose to line managers
*
Develop and maintain a thorough knowledge of Transfer Agency processes
and Systems
*
Gain broad expertise on company products
*
Build and maintain internal network of contacts
*
Display thorough understanding of the following tasks:-
*
Issuance of contract notes and settlement confirms Processing of
monetary settlement, money in/out and FX process Administration of
commission payments Processing of Fund distribution Units in Issue
reporting and reconciliation completion and clearance of trades and
cash Processing of register maintenance requests
COMMUNICATION
*
Liaise with other departments in an effective manner
*
Provide/seek regular feedback to team leader
TEAM
*
Act as an effective team player & deputies for immediate supervisor
when appropriate
*
Show organisation skills for oneself and others
*
Display effective team focus by assisting colleagues in their daily
routine
*
Positively influencing team morale in order to achieve set standards
and goals
*
Show willingness to assume additional tasks in order to share workload
within team/department
*
Maintaining a ?can do? attitude
GENERAL
*
Display initiative
*
Administration of Clients/Investors correspondence
*
Display awareness of daily work levels and overall business needs by
identifying and taking prompt action on priority items, displaying
effective time management
WHAT WE VALUE
REGULATORY:
*
To exercise due care and diligence, ensuring the areas the role is
responsible for are organised and controlled;
*
To comply with the regulatory regimes in which IFDS operates, with
particular consideration given to relevant Client Asset, Data
Protection and Financial Crime Prevention regulations, as appropriate
to the above role.
QUALITY:
*
All employees are accountable for the delivery of a Quality service,
driving for excellence in all their work activities:
*
To be quality driven, aiming for **Apply on the website**% accuracy
and timeliness of delivery;
*
To effectively plan the way services are delivered so that all
activity is directly related to providing quality services and meeting
the expectations of the customer (internal and external);
*
To continuously review processes and practices relating to the role
and act as a catalyst for change and improvement in individual and
team performance;
*
To observe proper standards of market, business and personal conduct,
demonstrating integrity in the execution of duties;
*
To communicate and promote the values which reinforce and support a
consistent quality culture.
*
To adhere to company values of Professional, Accountable, Client
Focused, Excellence and Leadership (PACE&L) in all tasks and
interactions
EDUCATION & PREFERRED QUALIFICATIONS
KNOWLEDGE AND COMPETENCY REQUIREMENTS
*
Specific knowledge, skills and qualifications needed to achieve
required performance standards in a role.
ESSENTIAL AND DESIRABLE
*
Detailed understanding of ?procedural, technical and product
requirements within Transfer Agency business
*
Excellent administrative and business support skills, with the ability
to multi-task and to work calmly under pressure.
*
Excellent working knowledge of MS Office suite including Word, Excel
and PowerPoint
*
Strong written & verbal communication skills
*
Excellent organisational, planning and co-ordination skills.
*
Ability to work accurately to tight deadlines
*
Proactive and able to work independently and as part of a team
*
Flexible
*
Personable and Enthusiastic
ABOUT STATE STREET
WHAT WE DO. State Street is one of the largest custodian banks, asset
managers and asset intelligence companies in the world. From
technology to product innovation we?re making our mark on the
financial services industry. For more than two centuries, we?ve been
helping our clients safeguard and steward the investments of millions
of people. We provide investment servicing, data & analytics,
investment research & trading and investment management to
institutional clients.
WORK, LIVE AND GROW. We make all efforts to create a great work
environment. Our benefits packages are competitive and comprehensive.
Details vary in locations, but you may expect generous medical care,
insurance and savings plans among other perks. You?ll have access to
flexible Work Program to help you match your needs. And our wealth of
development programs and educational support will help you reach your
full potential.
INCLUSION, DIVERSITY AND SOCIAL RESPONSIBILITY. We truly believe our
employees? diverse backgrounds, experiences and perspective are a
powerful contributor to creating an inclusive environment where
everyone can thrive and reach their maximum potential while adding
value to both our organization and our clients. We warmly welcome the
candidates of diverse origin, background, ability, age, sexual
orientation, gender identity and personality. Another fundamental
value at State Street is active engagement with our communities around
the world, both as a partner and a leader. You will have tools to help
balance your professional and personal life, paid volunteer days,
matching gift program and access to employee networks that help you
stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
Position: LGBT IFDS-Transfer Agent-Associate-2-Dublin
Location: Blackrock
WHO WE ARE LOOKING FOR:
Deliver high quality client service both internally and externally by
incorporating experience and industry knowledge in daily workflow so
as to complete increasingly complex tasks on time and accurately.
WHY THIS ROLE IS IMPORTANT TO US
The team you will be joining is a part of International Financial Data
Services (IFDS). IFDS is a world-leading provider of outsourcing and
technology solutions to the financial services industry. With its
global headquarters in Toronto, IFDS services over **Apply on the
website** financial organizations around the world, providing
solutions to a wide range of global asset managers, wealth managers,
banks, and insurance companies. IFDS is present in North America, EMEA
and APAC.Join us if making your mark in the financial services
industry from day one is a challenge you are up for.
WHAT YOU WILL BE RESPONSIBLE FOR:
As Transfer Agent-Associate-2 you will
RESPONSIBILITIES:
CLIENT SERVICE
*
Complete all tasks including the handling of all complex calls and
queries, to a high quality, to meet client requirements in a timely
and accurate manner
*
Quality control of transactions processed and client correspondence
*
Assist in the delivery of on the job training and development of other
administrators.
*
Ensure business standards and client deadlines are met on a consistent
basis
*
Actively initiate Error, Fines & Loss analysis
*
Escalate client issues where necessary
TECHNICAL
*
Adhere to procedures in relation to all tasks
*
Administration of Clients trades and maintenance of register,
processing of cash movements and reconciliation
*
Identify process efficiencies in the course of their daily work and
propose to line managers
*
Develop and maintain a thorough knowledge of Transfer Agency processes
and Systems
*
Gain broad expertise on company products
*
Build and maintain internal network of contacts
*
Display thorough understanding of the following tasks:-
*
Issuance of contract notes and settlement confirms Processing of
monetary settlement, money in/out and FX process Administration of
commission payments Processing of Fund distribution Units in Issue
reporting and reconciliation completion and clearance of trades and
cash Processing of register maintenance requests
COMMUNICATION
*
Liaise with other departments in an effective manner
*
Provide/seek regular feedback to team leader
TEAM
*
Act as an effective team player & deputies for immediate supervisor
when appropriate
*
Show organisation skills for oneself and others
*
Display effective team focus by assisting colleagues in their daily
routine
*
Positively influencing team morale in order to achieve set standards
and goals
*
Show willingness to assume additional tasks in order to share workload
within team/department
*
Maintaining a ?can do? attitude
GENERAL
*
Display initiative
*
Administration of Clients/Investors correspondence
*
Display awareness of daily work levels and overall business needs by
identifying and taking prompt action on priority items, displaying
effective time management
WHAT WE VALUE
REGULATORY:
*
To exercise due care and diligence, ensuring the areas the role is
responsible for are organised and controlled;
*
To comply with the regulatory regimes in which IFDS operates, with
particular consideration given to relevant Client Asset, Data
Protection and Financial Crime Prevention regulations, as appropriate
to the above role.
QUALITY:
*
All employees are accountable for the delivery of a Quality service,
driving for excellence in all their work activities:
*
To be quality driven, aiming for **Apply on the website**% accuracy
and timeliness of delivery;
*
To effectively plan the way services are delivered so that all
activity is directly related to providing quality services and meeting
the expectations of the customer (internal and external);
*
To continuously review processes and practices relating to the role
and act as a catalyst for change and improvement in individual and
team performance;
*
To observe proper standards of market, business and personal conduct,
demonstrating integrity in the execution of duties;
*
To communicate and promote the values which reinforce and support a
consistent quality culture.
*
To adhere to company values of Professional, Accountable, Client
Focused, Excellence and Leadership (PACE&L) in all tasks and
interactions
EDUCATION & PREFERRED QUALIFICATIONS
KNOWLEDGE AND COMPETENCY REQUIREMENTS
*
Specific knowledge, skills and qualifications needed to achieve
required performance standards in a role.
ESSENTIAL AND DESIRABLE
*
Detailed understanding of ?procedural, technical and product
requirements within Transfer Agency business
*
Excellent administrative and business support skills, with the ability
to multi-task and to work calmly under pressure.
*
Excellent working knowledge of MS Office suite including Word, Excel
and PowerPoint
*
Strong written & verbal communication skills
*
Excellent organisational, planning and co-ordination skills.
*
Ability to work accurately to tight deadlines
*
Proactive and able to work independently and as part of a team
*
Flexible
*
Personable and Enthusiastic
ABOUT STATE STREET
WHAT WE DO. State Street is one of the largest custodian banks, asset
managers and asset intelligence companies in the world. From
technology to product innovation we?re making our mark on the
financial services industry. For more than two centuries, we?ve been
helping our clients safeguard and steward the investments of millions
of people. We provide investment servicing, data & analytics,
investment research & trading and investment management to
institutional clients.
WORK, LIVE AND GROW. We make all efforts to create a great work
environment. Our benefits packages are competitive and comprehensive.
Details vary in locations, but you may expect generous medical care,
insurance and savings plans among other perks. You?ll have access to
flexible Work Program to help you match your needs. And our wealth of
development programs and educational support will help you reach your
full potential.
INCLUSION, DIVERSITY AND SOCIAL RESPONSIBILITY. We truly believe our
employees? diverse backgrounds, experiences and perspective are a
powerful contributor to creating an inclusive environment where
everyone can thrive and reach their maximum potential while adding
value to both our organization and our clients. We warmly welcome the
candidates of diverse origin, background, ability, age, sexual
orientation, gender identity and personality. Another fundamental
value at State Street is active engagement with our communities around
the world, both as a partner and a leader. You will have tools to help
balance your professional and personal life, paid volunteer days,
matching gift program and access to employee networks that help you
stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
We need : English (Good)
Type: Permanent
Payment:
Category: Others
